Senior Operation and Event Executive

Senior Operation and Event Executive

About Hong Kong Design Centre
Hong Kong Design Centre (HKDC) was founded in 2001 as a strategic partner of the HKSAR Government in establishing Hong Kong as centre of design excellence in Asia. We are on a public mission to promote wider and strategic use of design and design thinking to foster innovation, create business value and improve societal well-being. We now have an exciting opportunity for a high caliber candidate to join our dynamic team. Please visit our website www.hkdesigncentre.org for information of HKDC.

Role Overview
The DX design hub is seeking a highly motivated and detail-oriented Senior Project Executive to join our dynamic Operations & Events team. This role is pivotal in supporting the daily heartbeat of the hub, ensuring our exhibitions, workshops, andcommunity activities run flawlessly. You will be the operational right hand to theManager, acting as a key point of contact on the ground and driving the execution ofprojects that deliver an exceptional visitor experience.

Responsibilities:
1. Event & Project Execution: Provide end-to-end logistical support for a diverse rangeof hub activities, including exhibitions, workshops, pop-ups, and community events.Assist with project management tasks such as space allocation, layout adjustments,and setup/breakdown.
2. On-Site Support: Serve as a primary point of contact during events, performing on-the-spot troubleshooting for technical, operational, or visitor-related issues to ensureminimal disruption.
3. Vendor & Supplier Coordination: Work closely with the Manager to monitor andcoordinate with key suppliers, including cleaners, security, caterers, and technicalcrews. Supervise part-time helpers for venue management and event execution.Ensure service level agreements are met.
4. Technical Operations: Assist in the setup, testing, and maintenance of audiovisual(AV) and other technical equipment for exhibitions and events. Liaise with technicalvendors as needed.
5. Operational Procedures: Help implement and adhere to Standard OperatingProcedures (SOPs) for venue management, security, event logistics, and safetyprotocols.
6. Visitor Experience & Community Engagement: Work at the forefront of visitorservices to deliver a warm, welcoming, and informative environment that upholdshigh service standards. Support the effective implementation of communityengagement initiatives to enhance the overall visitor journey. Maintain strongrelationships with key stakeholders while ensuring smooth day-to-day operationaldelivery. Additionally, conduct training and provide guidance to the team tocontinuously improve service quality and consistency.
7. Safety & Compliance: Conduct regular safety inspections and checks under theguidance of the Manager. Help ensure the hub complies with all local regulationsand accessibility standards.
8. Administrative Support: Assist in managing event budgets, tracking expenses,processing invoices, and maintaining accurate records and reports.
9. Team Collaboration: Foster a collaborative environment by working closely withcurators, designers, event organisers, and front-of-house staff to facilitate efficientevent execution.
10. Perform ad hoc assignments as required.

Requirements:
1. Recognised university degree in Event Management, Hospitality, BusinessAdministration, Arts & Culture Management, or a related field.
2. Minimum 4 years of hands-on experience in event operations, venue management,or project coordination, preferably in a design, arts, or cultural institution.
3. Good command of spoken and written English and Chinese, and fluent inPutonghua.
4. Strong interpersonal and communication skills, with the ability to managestakeholder relationships and build strong relationships with vendors, colleagues,and visitors effectively.
5. Proven ability to manage multiple tasks simultaneously in a fast-paced environment,with a strong focus on precision and deadlines.
6. Strong understanding of event logistics, space planning, and visitor flowoptimisation, with excellent organisational skills and attention to detail.
7. Practical, problem-solving mindset with the ability to troubleshoot technical andoperational issues calmly and effectively.
8. Strong technical aptitude; experience with AV equipment, basic IT, and presentationsoftware is a significant advantage.
9. A proactive, "can-do" attitude and the ability to work both independently and as partof a team.
10. Flexibility to work 5 days on shift duty at the DX design hub, including weekendsand public holidays.
11. Hand-on role requiring on-site presence during exhibitions and events.
12. Proficient in Microsoft Office 365 and familiar with event management tools; digitalskills including proficiency in Adobe Illustrator, Photoshop and Canva for basicgraphic design.
13. Certification in First Aid is a plus.

More information about Hong Kong Design Centre:
https://www.hkdesigncentre.org/

Interested parties are invited to apply by sending your resume with full details ofeducation, work experience, current & expected salary, contact telephone number andearliest available date to the Human Resources Office, Hong Kong Design Centre, 4/F,DX design hub, 280 Tung Chau Street, Sham Shui Po, Kowloon or by email to: hr@hkdesigncentre.org on or before 3 Aug 2026. HKDC reservesthe right not to make appointment for the post(s) advertised. Only short-listed candidates will be notified. All information received will be kept in strict confidence forsix months and data will only be used for recruitment purpose.